Published February 7, 2025
Let’s be real—most emails are digital clutter. They float into inboxes like lost balloons, serving no real purpose other than reminding your customers that you exist (yay?). But if you're in eCommerce, every email you send should have a clear, profit-driven mission. Are you pushing a sale? Driving engagement? Building customer loyalty? If your emails don’t have a goal, they might as well be handwritten letters to the void.
Nobody likes a brand that screams “BUY NOW” in every email. That’s like being the person at a party who only talks about themselves (boring and a little desperate). Instead, blend content with commerce. Teach your audience something useful, entertain them, or give them a reason to trust your expertise—then, gently slide in your offer like a smooth operator. Think: "Here’s why this skincare routine will make your life amazing… oh, and by the way, our serum is on sale today. Just saying."
Automation is your best friend because, let’s face it, who has time to manually send emails all day? Automated emails (like abandoned cart sequences, welcome series, and re-engagement campaigns) make money while you sleep. Broadcast emails, on the other hand, are great for big announcements, sales, and hype-building. Use both wisely—automated emails to nurture and convert, and broadcast emails to create urgency and excitement.
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